Product Warranty

VIBROPLEX LLC supports the manufacturer's warranty as stated below. 

The Vibroplex product warranty begins on the date of shipment of the SPE amplifier, or other SPE equipment, to original purchaser at the time of the original purchase.  Purchaser will pay shipping cost both ways when shipping the product as directed by the distributor for warranty repairs.  

The shipping cost for non-warranty repairs are the responsibility of the purchaser.  Warranties are non-transferable.

Società per l’Elettronica S.r.l. (SPE), the manufacturer, warrants to the original purchaser that this product shall be free from defects of materials or workmanship.  SPE warrants that SPE will provide free of charge all parts and labor necessary to correct defects in material or workmanship for two (2) years from the date of original purchase.

SPE requires that purchasers address requests for warranty service work to the Distributor/Dealer where they made their purchase.  The Vibroplex reseller agreement with SPE requires that Distributor/Dealer is responsible for service support for products sold by same.  If the Distributor/Dealer has closed down, or when the purchaser moves into another area, SPE will be directly responsible for warranty service at their factory in Rome.  The shipping expenses to and from SPE will then be paid by the purchaser. Any repair requests to other Distributor/Dealer will be subject to specific direct negotiations between the Purchaser and the other Distributor.

The product purchase MUST be validated in order to receive warranty service. The original purchaser MUST complete the warranty registration card and send it to SPE no more than 30 days from the date of purchase.

If, after receiving the equipment, the original purchaser finds any defects, he must immediately notify the Distrubutor/Dealer of the defects found by sending the properly filled in REPAIR FORM. Replacement of may be done by SPE in exceptional circumstances and at SPE’s complete discretion, In any case no replacement will be provided if more than the twentieth day after delivery has passed.

Particular agreements between Distributor and Purchaser or particular obligations imposed in other countries are matters for the local Distributor and not for SPE

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SPE warrants aforesaid items only, and the purchaser shall have no remedy and no claim for incidental or consequential damages.

By purchasing SPE equipment, the purchaser declares his acceptance of the above warranty terms.